Empathy in action : how to deliver great customer experiences at scale
(Book)

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Published
Oakton : Ideapress Publishing, 2021.
Physical Desc
1 volume ; 23 cm
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LocationCall NumberStatus
Crestview - Adult nonfiction658.812 BATOn Shelf

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Published
Oakton : Ideapress Publishing, 2021.
Format
Book
Language
English

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Citations

APA Citation, 7th Edition (style guide)

Bates, T., & Petouhoff, N. L. (2021). Empathy in action: how to deliver great customer experiences at scale . Ideapress Publishing.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Bates, Tony and Natalie L., Petouhoff. 2021. Empathy in Action: How to Deliver Great Customer Experiences At Scale. Ideapress Publishing.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Bates, Tony and Natalie L., Petouhoff. Empathy in Action: How to Deliver Great Customer Experiences At Scale Ideapress Publishing, 2021.

MLA Citation, 9th Edition (style guide)

Bates, Tony,, and Natalie L. Petouhoff. Empathy in Action: How to Deliver Great Customer Experiences At Scale Ideapress Publishing, 2021.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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