Catalog Search Results
Author
Publisher
Harvard Business Review Press
Pub. Date
[2023]
Description
"A global pandemic. A roller-coaster economy. Political tensions ready to ignite, and common civility at an all-time low. For leaders, the pressures and the stakes could not be higher. And in such a stormy, often dangerous world, communications can no longer be considered a soft skill. The ability to lead and drive the public conversation is a rock-hard competency. In this wise and inspiring book, Sally Susman, the renowned head of corporate affairs...
Author
Publisher
Warner Books
Pub. Date
c1995
Description
Ideal for inspiring marketers, artists, teachers, and anyone who needs fresh ideas for work and home, Jump Start Your Brain helps readers crank up both their cranium and career. Featuring smart and creative methods for providing better leadership, igniting sales and marketing, and realizing dreams with breakthrough innovations, this book teaches time-tested practices that generate creativity and innovation. Relying on the latest research, the author...
Author
Publisher
HarperCollins Leadership
Pub. Date
[2019]
Description
Internationally recognized leadership expert John C. Maxwell teaches listeners how to shift leadership to keep innovating, improving, and influencing others in today's fast-paced world. Change is so rapid today that leaders must do much more than stay the course to be successful. If they aren't nimble and ready to adapt, they won't survive. The key is to learn how to leadershift. Maxwell helps leaders gain the ability and willingness to make leadership...
Author
Formats
Description
Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don't pretend to have the right answers. We stay curious and ask the right questions. We don't see power as finite and hoard it. We know that power becomes infinite when we share it with others. We don't avoid difficult conversations...
Author
Publisher
American Management Association
Pub. Date
©2012
Description
"Covering 30 challenging customer behaviours and 20 tough employee-caused situations, powerful phrases for effective customer service shows you how to incorporate language that communicates courtesy, warmth, receptiveness, rapport, enthusiasm, assurance, regret, empathy, and appreciation into your daily routine. The book contains over 700 phrases and scripts that have been proven time and again to diffuse even the most difficult exchanges you may...
Author
Publisher
Thomas Nelson Publishers
Pub. Date
c2000
Description
Are some people born to achieve anything they want while others struggle? Call them lucky, blessed, or possessors of the Midas touch. What is the real reason for their success? Is it family background, wealth, greater opportunities, high morals, an easy childhood? New York Times best-selling author John C. Maxwell has the answer: The difference between average people and achieving people is their perception of and response to failure. Most people...
Author
Description
The Lakey sisters are perfect opposites. After their mother died and their father was lost in grief, Willa had no choice but to raise her sister, Harper, and their brother, Lucas. Then, as an adult, she put her own life on hold to nurse Harper through a terrifying illness. Now that Harper is better and the sisters are living as roommates, Willa has realized her dream of running her own bakery and coffee shop, bringing her special brand of caretaking...
Author
Series
Description
Have you ever dreamed of starting your own landscaping business? Have you been hesitant to put your plans into action? This comprehensive guide contains all the necessary tools and strategies you need to successfully launch and grow your business. Using a friendly, entertaining approach, Owen E. Dell shares his experiences and down-to-earth advice on every aspect of setting up and running a thriving home-based landscaping business. He shows you how...
Author
Formats
Description
""My mission was clear: I needed to fix the problems facing the workplace. As quickly as I came up with my new mission, I came up with the solution: We need to treat each other better. Period." Shola Richards had reached the end of the road: after nearly two years at a soul-sucking job, he felt numb and suicidal. So he quit and devoted himself to nothing less than transforming the workplace, turning it into a space of respect, courtesy, and endless...
14) The gentlemen
Publisher
Universal Pictures Home Entertainment
Pub. Date
[2020]
Formats
Description
When an American expatriate plans to sell his profitable London marijuana business, it triggers various plots to steal his domain out from under him.
15) Night diver
Author
Formats
Description
Former British military diver Holden Cameron must investigate the suspicious activity surrounding a Donnelly dive to recover treasure from the ancient wreck of a pirate ship located near St. Vincent. When equipment, treasure, and even divers begin to disappear, owner Kate Donnelly and Holden form an uneasy alliance to uncover the truth. But the deeper they plummet into the mystery, the closer they come to each other. Soon they are sharing their deepest...
Author
Accelerated Reader
IL: UG - BL: 6.2 - AR Pts: 14
Description
In this novel the author exposes a dark secret from a family's past that threatens the lives of two sisters, Kate and Hannah Connelly, when the family-owned furniture firm in Long Island City, founded by their grandfather and famous for its fine reproductions of antiques, explodes into flames in the middle of the night, leveling the buildings to the ground, including the museum where priceless antiques have been on permanent display for years. The...
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